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Abstract In recent years, technological advancements have enabled born-global firms to build on their knowledge-based resources and more effectively contribute to the international economy. Hence, knowledge management practices have become crucial capabilities of born-global firms. Therefore, this paper strives to develop and validate drivers and indicators that impact such firms’ knowledge sharing. In doing so, we focus on the born-globals originating from the context of Australia and take advantage of exploratory analysis in two complementary studies. Accordingly, using a Delphi analysis, we first employ a panel of experts consisting of founders and owners of born-global firms to explore key knowledge-sharing (KS) drivers. Subsequently, confirmatory factor analysis (CFA) and structural equation modelling (SEM) will validate the identified drivers. In this regard, the results of the three-round Delphi analysis led to the identification of the 12 KS drivers in three categories of individual, technological and organisational dimensions. Also, the validation phase (CFA synthesis) ended with the retention of 36 items for the 12 drivers. Accordingly, this research reveals significant findings that contribute to enriching the prior KS studies in born-global firms. For instance, we highlight that in born-global firms, individuals are more likely to share their knowledge with those who are more reliable and trustworthy. Overall, we highlight how effective KS drivers can influence born globals features.
Rezaei et al. (Wed,) studied this question.