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Purpose This article aims to explore the advantages of integrating a new generative artificial intelligence (AI) technology in education. It investigates the use of ChatGPT in personalized learning, assessment and content creation and examines ways to manage its limitations and some ethical considerations. The purpose is to stimulate discussion on the effective application of ChatGPT as a tool for learning and skill development while remaining mindful of the ethical issues involved. Design/methodology/approach The methodology in this article includes four steps: a literature search, screening and selection, analysis and synthesis. The literature was thoroughly screened and selected on the basis of its relevance to the research question, before selected material were carefully read and analyzed. The insights gained from this analysis were then synthesized to identify key considerations in integrating ChatGPT in education. Findings The study concludes that ChatGPT can be effectively integrated into education to automate routine tasks and enhance the learning experience for students, ultimately increasing productivity and efficiency and fostering adaptive learning. However, the limitations of ChatGPT, even when updated, must be borne in mind, including factual inconsistencies, potential bias promotion, lack of in-depth understanding and safety concerns. The study nevertheless highlights the benefits of responsibly integrating ChatGPT within the field of education. Practical implications This study has practical implications for educators and policymakers who are interested in the integration of AI technology in education. The study provides insights of using ChatGPT in education. Originality/value This article contributes to the existing literature by specifically examining the advantages of integrating ChatGPT in higher education and offering recommendations for its responsible use. Moreover, the article emphasizes ethical considerations in the context of ChatGPT integration.
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Saïd Elbanna
Loreta Armstrong
Management & Sustainability An Arab Review
Qatar University
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Elbanna et al. (Tue,) studied this question.
www.synapsesocial.com/papers/69da9acf615cc0c8eaa3c0e5 — DOI: https://doi.org/10.1108/msar-03-2023-0016
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