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Purpose The quality of higher education has become a topic of increasing interest to researchers in recent decades. This study, therefore, aims to investigate the comparative effectiveness of instructors at higher education institutions in Kuwait and the USA, while also investigating the parallel differences in student culture and gender. Design/methodology/approach The researchers employed a quantitative research paradigm, using a questionnaire survey method to examine four dimensions of effective instructorship (teaching skills, human relations, ethics, and assessment). Descriptive statistics were used to analyze data from 254 college students ( N = 254), comprising 132 students at Bemidji State University in the USA and 122 students at Kuwait University in Kuwait. Findings The findings showed that students ranked “human relations” as the most significant attribute of an effective university instructor. Study results also indicated that culture is an important influencer of student perceptions regarding effective instructor characteristics. Gender also played a role in student perceptions of teacher effectiveness. Cross-culturally, female participants ranked teacher effectiveness dimensions such as human relations, ethics, and assessment, significantly higher than did their male colleagues, while within each culture, male students at the American university showed significantly greater concern for ethics in comparison to their counterparts in Kuwait. Originality/value This study offers findings from a cross-cultural comparative perspective. It provides value to administrators, deans, and department chairs at higher educational institutions who are evaluating their current rank, tenure, and promotions criteria and processes for teaching faculty. Additionally, while K-12 education has received significant attention over the past few decades regarding the qualities and practices of effective teachers in that realm, this study extends such research significantly into higher education.
Alhajeri et al. (Sat,) studied this question.