Understanding the dilemma of explainable artificial intelligence: a proposal for a ritual dialog framework

Abstract This paper addresses how people understand Explainable Artificial Intelligence (XAI) in three ways: contrastive, functional, and transparent. We discuss the unique aspects and challenges of each and emphasize improving current XAI understanding frameworks. The Ritual Dialog Framework (RDF) is introduced as a solution for better dialog between AI creators and users, blending anthropological insights with current acceptance challenges. RDF focuses on building trust and a user-centered approach in XAI. By undertaking such an initiative, we aim to foster a thorough Understanding of XAI, capable of resolving the current issues of acceptance and recognition.