The Intersection of Public Policy and Public Access: Digital Inclusion, Digital Literacy Education, and Libraries

This study aims to examine the state of digital inclusion and digital literacy education in Chinese libraries and provide recommendations for improvement. The background section emphasizes the crucial role of libraries in promoting digital inclusion and sustainable development, as well as the challenges and opportunities presented by the current digital landscape in China, such as the digital divide and regional disparities in internet access. To achieve the study’s objectives, we conducted analyses of relevant policies, public libraries, and library training programs using a mixed-methods approach. The results highlight the policy landscape, initiatives, and implementation strategies for promoting digital inclusion and literacy education, emphasizing the role of libraries in driving digital inclusion and fostering user engagement. Insights from a university library perspective showcase the role of academic libraries in promoting digital literacy education and training. The findings underscore the importance of digital inclusion and literacy in a digitized society and the crucial role of libraries and academic institutions in achieving these goals. The study advocates for libraries’ pivotal role in bridging digital gaps and enhancing literacy to foster an inclusive, equitable digital society and urges policy support.