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This study presents the implementation of “ESPE Security,” an application designed to manage community emergency alerts. A data collection technique was employed to understand frequent incidents in the Luz de América parish in the Santo Domingo de los Tsáchilas province. A sample of 440 residents was gathered through surveys covering an age range of 15 to 60 years, including various demographic groups such as students, traders, and the general population. The collected data revealed that approximately 87.95% of the surveyed rural parish population desires an application to report community incidents, as they have reported incidents such as traffic accidents, thefts, crimes, health issues, and homelessness. Based on these findings, a mobile and web application was developed to notify incidents in real time. The design and development of these applications involved technologies such as MongoDB, React, and Node.js, focusing on providing an intuitive user interface. Tests were conducted with 69 end-users and seven experts, employing quantitative techniques to assess design and usability. The results for design were 90%, and for usability, it was 66.70%. Therefore, mobile and web applications are helpful for real-time notification of critical incidents and will contribute to the community.
Martínez-Cepeda et al. (Tue,) studied this question.