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In the competitive Indonesian e-commerce sector, data-driven decisionmaking is crucial for success. This study addresses the challenge faced by a leading e-commerce company, where despite a 134% increase in promotional expenses, active user transactions remained low. Focusing on predicting potential buyers to optimize promotional spending, the research evaluates various ensemble learning methods, including Random Forest, XGBoost, and LightGBM algorithms. Through extensive testing, all three models demonstrated high precision in identifying potential buyers. Remarkably, XGBoost achieved an exceptional precision score of 89.5%. Further enhancement through a soft voting strategy combining XGBoost and LightGBM resulted in the highest precision rate of 89.8%, suggesting a promising approach for targeted marketing and improved promotional strategies in the e-commerce industry
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Insani et al. (Mon,) studied this question.
www.synapsesocial.com/papers/68e78a66b6db6435876fd09d — DOI: https://doi.org/10.33022/ijcs.v13i1.3690
Faiz Nur Fitrah Insani
Denny Denny
Indonesian Journal of Computer Science
University of Indonesia
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