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As online platforms become more popular in higher education, students may use these platforms more frequently since they remove social and geographic barriers. However, many students don't seek help online effectively, a crucial skill for learning and developing programming knowledge. Data captured on students' help-seeking behaviors could serve as valuable information to direct feedback and just-in-time interventions for instructors. In this paper, we examined online help-seeking behaviors (the frequency and popularity of posts) of students (n=240) in a CS1 course. In addition, we analyzed the linguistic features of the students' posts on an online Q&A platform. Our study uncovered two categories of online personas: askers (students who asked questions, n=136) and lurkers (students who never posted on the online platform, n=104).
Nigel C. M. Newby (Thu,) studied this question.