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This study examines the imperative administrative reforms in Vietnam, highlighting the significance of transitioning towards a more efficient and globally integrated bureaucratic system. It identifies a crucial gap in understanding the challenges and effectiveness of these reforms, aiming to analyze strategies and outcomes related to institutional restructuring, procedural streamlining, digital modernization, and human resource enhancement. Utilizing qualitative methods, including literature review and semi-structured interviews with reform stakeholders, the research provides a detailed exploration of the reform implementation and societal responses. Findings indicate progress in procedural simplification and digitalization yet underscore persistent obstacles such as resistance to change, digital divides, and the absence of supportive legal frameworks. The study emphasizes the necessity of promoting innovation culture, improving digital literacy, investing in ICT, and clarifying legal frameworks to support reforms. It also highlights the role of public-private partnerships and feedback mechanisms in refining e-government services. Implications extend to policymakers and international entities, suggesting a holistic approach to overcoming challenges crucial for enhancing administrative efficiency and transparency and for Vietnam's socio-economic development and international integration. This research contributes valuable insights for comprehensively advancing administrative reform efforts.
Bui Van Ha (Thu,) studied this question.