Harm reduction and treatment: They must be willing to refer patients to each other

I have been thinking a lot about the intersection of harm reduction and treatment. This is at the top of my mind based on my conversations with treatment program staff where they tell me that they believe, or have been told by their regulators, that they must treat folks who are unwilling, or uninterested, in accessing all of the services offered by their program and that they cannot refer folks to other, better suited services, in that instance.