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Some school teachers find the changing nature of the teaching profession frustrating if they are unable to modify their current emotions to suit the desired emotional states.The purpose of the present study is to investigate the role of the emotional intelligence (EI) model in predicting school teachers' job performance in five selected secondary schools in Dungun, Terengganu.The EI model is developed to assess the secondary school teacher's performance based on the theory proposed by Goleman.Using the EI model that consists of four dimensions: self-awareness, self-regulation, social awareness, and relationship management, the researchers hope that school teachers' job performance can be measured more accurately.Data from 196 teachers were analysed using Smart-PLS and the results indicate that self-regulation, social awareness, and relationship management are significant in predicting school teachers' job performance.The results of the study signify that school teachers need to improve the level of their self-regulation, social awareness, and relationship management to assist them in improving their overall job performance.It can be done by monitoring the self and others' emotional states and taking necessary actions to establish relationships with others, especially the students.
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Zainuddin Zakaria
Tanjungpura University
Md. Noh Ab Majid
Universiti Malaysia Terengganu
Abdul Kadir Othman
Universiti Teknologi MARA
The European Proceedings of Social & Behavioural Sciences
Universiti Teknologi MARA
Universiti Malaysia Terengganu
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Zakaria et al. (Mon,) studied this question.
synapsesocial.com/papers/68e6b5f5b6db643587636f37 — DOI: https://doi.org/10.15405/epsbs.2024.05.44