Revolutionizing Grievance Redressal System: An Adaptive Framework with a Proposed Architecture

One of the main goals of the initiative is to identify and resolve public complaints as quickly as possible.In order to accomplish this goal, people are provided with the chance to voice complaints regarding different matters concerning their local communities.These problems cover a wide range of topics, including delicate considerations pertaining to law and order, sociological difficulties including child labour and harassment of women, and problems with garbage management, water supply, energy, transportation, and sewage.Administrative organisations face a big difficulty when it comes to handling citizen complaints, which calls for effective categorization and prioritisation of these issues.The creation of a web application to methodically analyse numerous complaints in order to pinpoint common problems is suggested in this study.