Innovative strategies of an education community in response to a crisis situation

Background: Unexpected situations can drastically change the daily life of a university. With the health crisis in 2020, it is important to understand what measures can be taken in the future to minimize the impact on the education of health students. Aims: To explore, analyze, and describe the adaptive strategies of a university health community in response to the challenges posed by the COVID-19 pandemic. Method: An exploratory, descriptive study using a qualitative approach was conducted. Results: 'Institutional management strategies' had a positive impact, although in different ways. For students, the most important strategies were mitigating the impact of restrictions on face-to-face teaching and access to clinical placements in a hospital, rapidly implementing safety measures, and ensuring academic continuity despite the disruption caused by the public health crisis. Pedagogical strategies, including the reorganization of teaching programs. Coping mechanisms and the use of digital tools emerged as essential components in overcoming the challenges faced by students and staff. For staff groups, adaptability, resilience, and working strategies focused on the transition to remote working were well received. Conclusions: This study contributes to the understanding of the management strategies adopted by educational institutions during the COVID-19 pandemic and their impact on the educational community. The institution prioritized academic progress and community safety. Proactive management, coupled with the adoption of strategies tailored to the needs of the community, played a crucial role in maintaining academic continuity and promoting resilience in the face of the challenges posed by the public health crisis.