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This qualitative research study explores the multifaceted impacts of digital transformation on supply chain processes within contemporary business environments. Through in-depth interviews with industry professionals, the study investigates the implications of digitalization for visibility, collaboration, resilience, and innovation within supply chains. The findings highlight the opportunities presented by digital technologies for enhancing operational efficiency, mitigating risks, and creating value across supply chain networks. However, the study also underscores the challenges and barriers that organizations face in their digital transformation journey, including integration complexity, data security, and organizational culture. The research emphasizes the importance of strategic investments in digital capabilities, change management, and organizational culture to capitalize on the opportunities presented by digital transformation while addressing the associated challenges. By doing so, organizations can build agile, resilient, and competitive supply chains capable of thriving in an increasingly digitalized and interconnected world.
Samantha Reynolds (Tue,) studied this question.