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Purpose: The goal of this research is to provide researchers with a comprehensive literature review while demonstrating how service quality (SQ) led to the development of viable research avenues for future analysis and research.
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Syed Muhammad Umer Saleem
Management Sciences (United States)
Che Azlan Taib
Logistics Management Institute (United States)
Maryam Ikram
INTI International University
Total Quality Management & Business Excellence
University of Malaya
University of Sharjah
Northern University of Malaysia
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Saleem et al. (Wed,) studied this question.
synapsesocial.com/papers/68e65f93b6db6435875ed7bf — DOI: https://doi.org/10.1080/14783363.2024.2357805
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