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This study evaluates the efficacy of the Analytical Hierarchy Process (AHP) in the Project Management Software Selection (PMSS) for a technology company.The research identifies and analyzes the critical selection criteria for project management software through expert judgments and pairwise comparisons.The methodology integrates views from project management professionals to ascertain the most relevant criteria, which include functionality, usability, cost and pricing models, integration capabilities, and support reliability.The results indicate that functionality and usability are the most influential criteria, guiding the selection process.The application of AHP enabled a quantitative evaluation of various software options, ultimately recommending a specific tool that best aligns with the organizational needs and enhances operational efficiency.The study concludes that the AHP method provides a robust framework for making informed decisions in PMSS, suggesting its broader applicability in similar decision-making scenarios.
Muttaqin et al. (Fri,) studied this question.
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