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This study investigates the digitalization transformation, within Arab Gulf countries' procurement sector--from artificial intelligence (AI) to blockchain, and tools provided by business intelligence platforms (BI).Employing a qualitative research method, this research will interview procurement managers and industry experts to obtain first-hand data from both sides.Findings indicate these digital technologies are enhancing procurement efficiencies, transparency, and strategic decision-making.In the same breath though, we learn that challenges remain such as how to meet regulatory requirements in multiple jurisdictions; who has access to what data (and when?); and what kind of staff to hire or develop.Three main themes arise from our data: how economic theories are being married up with digital procurement practices; obstacles in technology adoption; and innovative opportunities for diversity within procurement--transforming this division's structure or ways it interfaces with other parts out there.The study concludes with the finding that shared efforts are the key to knowing which way digital transformation is going.Put simply, Policymakers must join hands with business leaders and developers of technology to solve the complexities engendered by turning an industry around through digital means successfully.This paper includes both theoretical and practical conclusions, offering fresh ideas on how regulations should change to cope and adapt with tomorrow's technology integrated into systems that can handle it all correctly.The work represents another step forward for a growing body of digital transformation knowledge in the Arab Gulf Region's procurement sector, providing valuable insights for stakeholders.
Ashal et al. (Sun,) studied this question.
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