Blockchain unlocking collaborative opportunities for environmental sustainability through innovation intermediaries

Abstract This paper delves into the growing need for collaborative technological solutions to address environmental challenges, with a focus on the underexplored potential of Industry 4.0 technologies, in particular as regards blockchain technology (BCT) in small and medium-sized enterprises (SMEs). Recognizing the obstacles faced by SMEs when embracing green and digital transformation, this research aims to investigate how innovation intermediaries are able to unlock the collaborative potential of BCT for SMEs so as to enhance their environmental sustainability. When assessing and analysing the role of innovation intermediaries, we have also considered their interconnections and interactions with other actors: universities, government institutions and firms (the so-called “stakeholders”). Our research is based on a multiple case study of a still largely unexplored intermediary in the European context, the digital innovation hub (DIH), which extends the applicability of the technological innovation system framework. This approach contributes to research both on innovation intermediaries and on the development of collaborative partnerships for digitalization. The findings reveal the challenges encountered by DIHs, particularly in legitimizing BCT-based solutions. To address these, identified, weaknesses, the paper proposes a conceptual roadmap aimed at improving collaboration among DIHs, SMEs, and their stakeholders. This roadmap outlines three essential functions: enabling, core, and facilitating effective partnerships and innovation processes.