Libraries Are Resilience Hubs

Problem, research strategy, and findings We explored the contributions of local public libraries to community resilience in the face of economic hardships, extreme weather events, and the COVID-19 pandemic using a survey of 415 library directors distributed through state library listservs in 13 Midwestern states, community-level census and presidential elections data, and library-specific data from the Institute of Museum and Library Services annual Public Libraries Survey. We found that public libraries provide invaluable resilience-boosting community services. They help patrons find jobs and access social services, often with one-on-one support. They act as daytime shelters during extreme heat and cold events, which is particularly important for unhoused and underhoused individuals. During the COVID-19 pandemic, they innovated to provide delocalized services and information access, such as installing WiFi hotspots. The provision of these essential resilience-boosting services is largely independent from library resources and community contexts and appear grounded in librarians' ethos. Our research was limited to Midwestern public libraries and thus results are not generalizable to other regions, private, academic, and specialized libraries. We did not explore the possible relationships between local political majorities that could affect local government funding and priorities and local libraries' funding sources, levels, and services.