Implementation of telemedicine solutions in the field of geriatrics and gerontology field: risk management and remedial actions

Background: Pilot projects in healthcare serve as strategic tools for introducing innovations, including new diagnostic methods, therapies, and technologies. Ensuring patient safety and treatment efficacy is paramount, making effective risk management essential. Failure in this area can jeopardize the reputation and trust of the medical community. Aim of the study: This study presents and discusses risks and risk management strategies in a pilot project implementing telemedicine solutions in geriatrics. Materials and Methods: Key risks and remedial actions in a pilot telemedicine project in geriatrics were analyzed. Systematic analyses covered various areas such as technological, financial, legal, organizational, external, clinical, and competency domains. Results: The telemedicine project targets geriatric syndromes like frailty, sarcopenia, and malnutrition, aiming to improve care for the elderly. The paper discusses risk management aspects, remedial actions, and potential implications for further research and practices. Conclusions: Collaboration among medical teams, primary care physicians, geriatric specialists, and assistants, supported by strong administrative coordination, is crucial for effective risk management. This collective effort enables swift deployment of remedial actions and ensures project success.