O-339 Title: Gescocrise Healthcare, a Serious Game to Learn the Collaboration Between Stakeholders to Manage Crisis

Abstract Aim This serious game allows students in healthcare or risk prevention to understand the collective management of a crisis linked to a natural hazard. By playing an actor, it is possible to represent the needs of the others. The communication between experts (surgeon) and other stakeholders (local authorities, directors of hospitals, rescue service, general physician) appears essential as a means of collectively managing the situation with domino effect, cascading on the healthcare system. Methods The participants are 51 students in 3 groups. They played the game, which takes place in two steps (start of event, cascade effect). They are assigned to play one of the game’s actors with instructions on the context and their role. In step 1, they choose what they do as an actor. In step 2, they must interact with other players to develop a collective management of the crisis. A questionnaire before and after the game permits them to assess their knowledge. Results All participants learn about the role of different stakeholders. They refer to the actor’s technical role at the start of the game and then to a more communicative role for the same actor at the end. In step 2, the communication increases between the various players, going well beyond the expected formal interactions between stakeholders. Discussion To prepare for crisis management, it’s important to develop collective skills and understanding of the role of all stakeholders in the healthcare system. Conclusion Serious game design and assessment are theoretical and methodological challenges for learning and risk anticipation.