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To evaluate the efficiency and cost-benefit of the manual and intelligent venous blood sampling in outpatient area. The hospital selected had two branches with the outpatient area in Branch A using manual venous blood sampling as the control group and the outpatient area in Branch B using intelligent venous blood sampling as the experimental group. Analyze the differences between the two groups in operation time, cost-benefit, and service efficiency through on-site investigation and project cost methods. Compared with manual venous blood sampling, intelligent venous blood sampling project is more optimized with shorter operation time and higher nursing service efficiency. But both groups have negative returns. The intelligent venous blood sampling process is more optimized, combined with dynamic job implementation, resulting in lower labor costs and higher job service efficiency compared to manual venous blood sampling.
Luo et al. (Wed,) studied this question.