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Purpose This study aims to fill a gap in the literature by investigating the relationship between sustainable HRM, organizational resilience, and social, economic, and environmental sustainability. Design/methodology/approach This study utilized a quantitative approach to examine the relationship between sustainable HRM, organizational resilience, and sustainability within the hotel industry. The research was conducted through a simple random survey of 153 hotels and restaurants, using online and face-to-face data collection methods. The data is analyzed through AMOS. Findings The study highlights that sustainable HRM practices enhance organizational resilience and contribute to social, economic, and environmental sustainability. This research makes theoretical contributions to the literature on HRM and sustainability while offering practical insights for the hotel industry in implementing sustainable HRM to tackle the grand challenge of sustainability. Our findings indicate a positive influence of sustainable HRM on sustainability through organizational resilience. Originality/value Previous research needs to adequately explore how sustainable HRM contributes to all three dimensions of sustainability. This study aims to address this gap and provide implications for academics and managers by presenting evidence that sustainable HRM makes organizations resilient, leading to social, economic, and environmental sustainability.
Mushtaq et al. (Wed,) studied this question.