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Decentralisation, also referred to as administrative decentralisation, has gained wide recognition as a governance model associated with efficient use of resources and innovative public service delivery. Thus, it is no surprise that many unitary countries and transnational governments have embraced this public governance model. Most recently, the discourse on decentralisation of public governance has become intertwined with digital transformation within the public sector. The rationale is that digital transformation was found to support the decentralisation of public governance, improving overall organisational efficiency and the creation of added public value for citizens. Based on a systematic literature review and fifteen semi-structured interviews with public sector experts, the paper discusses how digital transformation enables the decentralisation of public governance. Digital transformation supports public organisations’ efforts to gain the most out of public governance decentralisation as it improves the efficiency of local and federal governments, citizen participation, citizen empowerment, public trust, and continuance of public administration.
Jonathan et al. (Mon,) studied this question.