Key points are not available for this paper at this time.
We have entered the era of platform capitalism, where the traditional economic system and business models have been transformed into a platform economy along with changes in IT technology.Changes in the business environment brought about by technological advancements have led to rapid changes in the way of working and even industries.Delivery platforms such as Uber, Coupang, and Delivery Nation have already formed an industry, and crowdsourcing intermediary platform companies such as Amazon's Mechanical Turk and Korea's Crowdworks are creating low-wage, menial jobs by fragmenting labor into the smallest possible parts.Platform companies emphasize the use of automated algorithmic decision-making systems to avoid legal liability for user-friendliness, but this is merely a way to pursue profits through more sophisticated labor control processes.Advances in technology are enabling more refine data on the entire labor process, which can be used to enhance worker evaluation and performance management.In a labor market dominated by algorithms, all the data of individual workers become data, quantified, and used as assets for the company.Paradoxically, the way companies make profits through technological innovation is trapping those who produce labor in a cycle of higher labor intensity, lower wages, and even mental health risks.This is where workers need to know how their detailed personal information is being collected and used.Therefore, this study examines the algorithmic decision-making system operating under platform capitalism and analyzes how worker control is being implemented to investigate ways to protect workers' rights and interests.
Jong Su Kim (Tue,) studied this question.