Methodological approaches to the optimization of administrative services in Ukraine

Methodological approaches to the optimization of administrative services in Ukraine are considered in the article based on a comprehensive analysis. The topicality of the topic is due to the implementation of the concept of a service legal state, where the effective organization of the provision of administrative services is one of the fundamental problems of the functioning of society and the state. The object of the research is the system of providing administrative services. The subject of the study is the methodological provisions on the formation and development of the organization of administrative services. The multifaceted nature of the problem necessitated the complex use of a systemic approach to the subject area being studied. General scientific and specific methods of cognition were used - analysis and synthesis, induction and deduction, comparative analysis, generalization, systematization, historical-logical method and others. Administrative services are defined as goods, the provision of which is initiated by the interaction of the state with civil society and business and delegated to the state. A means of systematization of the organization and provision of services was classification. The result of the systematization of administrative services is the construction of a classification system of services as a socio-economic phenomenon, i.e. bringing the totality of administrative services to a certain hierarchical unity for functional purposes. According to this version of the definition, the key properties when identifying administrative services as public are: connection with the performance of state functions; direct inter­sectoral interaction. The research methodology for optimization of administrative services is based on a subject-oriented approach. The basis of the normative component of the methodology of the organization of service provision is the subjectivity factor, which is determined by criteria. The first criterion involves successive overcoming of the subject-object orientation to the subject-poly subject orientation. The second criterion involves changing the dominant internal orientation to external. The third criterion is characterized by the need for personalization and individualization of interaction. The fourth criterion is based on the dominant development of all subjects of service activity.