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Artificial intelligence (AI) is becoming widely available in various sectors of society, including higher education. AI has the potential to significantly increase the scalability of educational services, both inside and outside of the traditional classroom setting. This study investigates the current and future applications of AI in higher education as well as the potential challenges that may emerge during its implementation. Academic recruitment: Artificial intelligence can provide tailored support to learners at all times during the application period. Going forward, AI might help educational institutions focus their recruitment strategies on students who are more inclined to thrive at their school and in particular fields, leading to higher numbers of students enrolling and staying. Education and teaching: AI can help teachers with evaluating assignments and offering essential materials for students who are having difficulty. This could lead to professors being able to handle larger classes while still keeping a strong connection with their students. Student support services: Artificial intelligence can offer tailored course selection and step in to assist students encountering challenges. Looking ahead, AI might forecast students' educational requirements by analyzing predictive information and past achievements and then actively provide suitable support, like extra tutoring or guidance. Efficiency within organizations: Artificial intelligence has the capability to collect data from different systems on campus and use this information to guide decisions made by administrative staff, including the selection of courses. Looking ahead, AI might help organizations comprehend the job needs of nearby companies and create educational programs that adequately equip students for these demands. To effectively embrace the entrance of AI into the higher education sector, we recommend that institutions analyze the following: 1. The most suitable timeframe (short-term or long-term) for implementing AI. 2. The specific areas within the institution where AI can provide the greatest assistance. 3. Strategies for safeguarding students' privacy while utilizing data to enhance their experience. 4. The university's desired outcome and criteria for success in implementing AI By thoughtfully integrating AI, higher education institutions can unlock a plethora of new opportunities that will benefit students, instructors, and administrators alike.
Nimbalagundi et al. (Wed,) studied this question.