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Purpose This study aims to explore how the integration of visual storytelling and textual elements within edutainment content drives recursive, emotionally grounded consumer engagement in interactive marketing environments. It challenges linear models of the consumer journey by emphasizing cyclical, meaning-making processes shaped by visual-symbolic and narrative cues. Design/methodology/approach Using a multimodal artificial intelligence (AI)-assisted analytical approach, this study draws on natural language processing and computer vision to analyze over 10,000 social media posts from leading educational media brands. It identifies underlying engagement mechanisms by examining how visual themes and textual expressions interact to influence consumer behavior across different stages of the edutainment experience. Findings Visual themes, especially those featuring human or natural elements, trigger early-stage attention, while emotionally resonant language anchors deeper involvement. This co-activation supports a recursive engagement model, where consumers continuously reinterpret and contribute to brand narratives through micro-actions and user-generated content. Engagement becomes a dynamic, participatory loop rather than a discrete outcome. Research limitations/implications Future research could explore how different visual and narrative elements influence emotional and cognitive engagement across diverse consumer groups. Additionally, investigating the long-term impact of recursive engagement on brand loyalty and consumer behavior will be valuable for further advancing interactive marketing theory. Practical implications For practitioners in interactive marketing, this research underscores the importance of using visually compelling narratives to craft personalized content that resonates emotionally with consumers. By integrating both emotional and cognitive dimensions into content strategies, brands can enhance consumer engagement. Furthermore, incorporating interactive features, such as user-generated content and real-time feedback loops, is crucial for fostering deeper consumer involvement and strengthening long-term brand loyalty. Social implications The growing influence of interactive marketing via edutainment and visual storytelling presents opportunities for brands to create more meaningful content that fosters engagement and learning. By aligning with consumers’ values, brands can contribute to societal change, advocating for social and environmental causes while enhancing public awareness and participation. Originality/value This research reframes interactive marketing as a psychologically layered and dialogic process, offering new theoretical insight into the symbolic and affective mechanics of edutainment. It provides a data-driven foundation for designing content strategies that foster long-term emotional resonance and participatory brand relationships. By demonstrating how AI tools can decode and optimize multimodal engagement, the study contributes both conceptual advancement and methodological innovation to the field.
Hao et al. (Wed,) studied this question.