Education in the 21st century is characterised by broad and changing demands requiring that educational managers possess key skills and competencies if the institutions they lead are to achieve their goals and objectives. Evolving educational contexts demand that educational managers have a deeper understanding of the competencies required for improved education service quality. This article analyses the various managerial competencies required for effective educational management in the 21st century across different contexts worldwide. Using a desk-based review of literature approach, a conceptual depth was sought to inform the historical, contextual and theoretical grounding of the concept of managerial competences in order to identify the key concepts and their practical implications. It was revealed that the critical competencies include technical, cognitive, strategic, and interpersonal competencies, all of which play a crucial role in enhancing modern educational management. The article further established that despite the required competencies, there are peculiar managerial problems in various education institutions and it goes ahead to highlight the policy implications for future success. The paper therefore argues that the traditional roles of managers have evolved towards servant leadership; education itself has changed in nature of provision from service to a business model with emphasis on efficiency and competitive positioning. This implies that educational managers need to migrate to a business model of management to enhance institutional success. This calls for various strategies, including technical skills, strategic planning and interpersonal relationships to differentiate an institution from others of a similar nature and to ensure long-term sustainability in the competitive education landscape
Manyiraho et al. (Wed,) studied this question.