The incorporation of Information and Communication Technologies (ICTs) in the field of education has significantly transformed teaching and learning paradigms in advanced nations. Since the turn of the century, the adoption of ICTs has also expanded in developing countries. This study explores the opportunities and challenges of using ICT-enabled teaching methods to enhance communicative competence and second language acquisition (L2). Furthermore, it evaluates factors that enable or hamper the academic usage of ICT in teaching and learning English as a second language, especially in higher education. As a result, the data for this research were gathered through methodical and rigorous questionnaires linked to communicative and ICT capabilities, which were completed by 100 participants from diverse demographics and professional categories, ensuring a representative sample. Findings revealed that some respondents were dissatisfied with their use of ICT tools in teaching and learning English. Key barriers included limited access to ICT tools and insufficient skills for their effective use. Addressing these challenges is essential for improving the integration of ICT in English Language Teaching (ELT) at higher education institutions in India.
Kumar et al. (Fri,) studied this question.