This research delves into the students' attitudes towards online courses with emphasis on their experience, satisfaction, and issues within the backdrop of the increasing adoption of digital learning in India, particularly post-COVID-19 pandemic. The study seeks to evaluate major determinants such as the quality of course content, lecturer interaction, ease of use of platforms, flexibility, and value for money. Information was collected from 112 students of different backgrounds by means of structured questionnaires and analyzed using descriptive and inferential statistical techniques such as Percentage Analysis, Chi-square Test, Mann-Whitney U Test, Kruskal-Wallis H Test, and Correlation Analysis. Percentage analysis indicated very high levels of satisfaction with clarity of content (more than 80%), knowledge of the instructor (greater than 75%), and flexibility in access and timing (approximately 80%). Despite this, there were issues reported in interactive teaching and assignment efficacy, with over 20% being dissatisfied. Inferential statistics reported no differences among age and gender in perceptions, but there was amoderate positive relationship (r ≈ 0.33) between instructor expertise and interactive learning. Chi-square analysis also did not show any significant association in relation between students' location and mobile access. All in all, the research indicates that although students appreciate flexibility and expert teachers in online education, engagement strategies must be enhanced, technical assistance must be provided, and cost disclosure must be enhanced. Based on the study, in order to enhance the effectiveness as well as equity of online education, platforms, inclusive access, and nimble pedagogy need to be improved.
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B Keerthana
D Bhuvaneshwar
M R Dhanush
International Journal of Multidisciplinary Research in Science, Engineering and Technology.
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Keerthana et al. (Fri,) studied this question.
www.synapsesocial.com/papers/68c1ae7f54b1d3bfb60e6d47 — DOI: https://doi.org/10.15680/ijmrset.2025.0807022