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September 10, 2025

Building confidence in consulting: practice, reflection and feedback

Key Points

Confidence is essential for effective communication and task performance in veterinary medicine, impacting both hard and soft skills.
Self-esteem plays a significant role in confidence levels, suggesting individuals may need tailored approaches to build it.
Practising tasks and receiving feedback can improve confidence during veterinary consultations, enhancing overall competency.
The exploration of underpinning knowledge and reflection furthers the understanding of confidence-building mechanisms in veterinary practice.

Abstract

Communication is often noted as one of the most important requirements of veterinary medicine, with confidence being somewhat overlooked. Without confidence in our abilities, all tasks become difficult. Both hard (technical tasks) and soft (communication, timekeeping) skills require confidence; however, this isn't something that can be necessarily taught and has no time element. There is no one distinct answer to building or repairing confidence levels – it is closely linked to self‐esteem and is affected by the task being undertaken and even by the people present. This article explores how best to build confidence during veterinary consultations, touching on factors including underpinning knowledge, practising a task, reflection and feedback.

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