This study explores how cultural intelligence influences patterns of communication and decision-making in multicultural teams, with particular attention to behaviors such as turn-taking, conflict resolution, and feedback. Drawing on a thematic analysis of 45 peer-reviewed articles spanning foundational theories, empirical studies, and methodological approaches, this paper identifies six key themes: the evolution of the CQ construct; CQ as an adaptive communication mechanism; its role in conflict resolution; its influence on collaborative decision-making; the emergence of collective cultural intelligence; and methodological approaches for understanding CQ in context. Findings suggest that high-CQ individuals and teams demonstrate more equitable voice distribution, engage in culturally attuned feedback, and make decisions more inclusively and effectively (Chen Guzman Mahadevan Shan et al., 2021; Wang et al., 2019). The analysis highlights CQ's role as a dynamic, learnable capability that enhances intercultural competence and team performance in globalized organizations (Ang Liao Iskhakova & Ott, 2020).
Jonathan Freking (Thu,) studied this question.