The management of voter data in Indonesia's elections has faced significant challenges, such as data inaccuracies, duplication, and manual errors in data updating. To address these issues, the General Election Commission (KPU) initiated the digital transformation of voter data management by implementing the SIDALIH (Voter Data System) since 2009. This study uses a qualitative method with a case study approach to analyze the impact of SIDALIH's implementation. Data sources were obtained through in-depth interviews with key stakeholders in KPU, Bawaslu, and other government institutions, as well as direct observations of the SIDALIH system's implementation. The results show that SIDALIH has introduced several innovations in voter data management. The initial digitalization allows for more efficient voter registration and data updating. Integration and automation have been introduced by connecting SIDALIH with other systems such as Silog and Sirekap, which enhances the speed and accuracy of data processing. Additionally, optimization and improvements in system security have been made to ensure data security and better interoperability across platforms. The factors influencing the success of this transformation include technological factors, such as challenges in digital infrastructure and the need to strengthen data security. Organizational factors, including the preparedness of human resources (HR) and organizational resistance to change, also play a significant role. Furthermore, policy and regulatory factors, including the need for clear regulatory support, are crucial to ensuring the sustainability of the digital transformation. This study recommends strengthening technological infrastructure, providing continuous training for HR, and implementing stricter regulations regarding data security and voter privacy. Further research is suggested to evaluate the impact of digitalization on voter participation and election transparency, particularly in areas with limited infrastructure
Jaya et al. (Wed,) studied this question.