Performance of construction companies is greatly influenced by human capital-related factors. This research identifies critical success practices for human resource management in construction, an area that has been insufficiently explored in previous studies, particularly regarding the interrelationships between these factors. Existing literature often overlooks how less critical factors influence the significance of more critical ones. Through a literature review and expert recommendations, 23 human capital-related factors were identified. An integrated methodology, including the Analytic Hierarchy Process (AHP), Interpretive Structural Modeling (ISM), MICMAC analysis, and Quadrant Analysis, was employed to evaluate the importance and interrelationships of these factors. Findings revealed that performance management and human resource planning factors rank lower in a ten-layer structure, while health and safety, along with human resource planning, received the highest importance weights. ISM analysis showed complex interdependencies among critical factors such as top management support and systematic planning. MICMAC analysis categorized these factors by their driving power and dependence, highlighting that factors like regular human resource planning and job security are essential for successful project outcomes. The quadrant analysis pinpointed key factors, including clearly defining project goals and providing structured training, which significantly impact the human resource management activities that contribute to overall project success.
Cherkos et al. (Sun,) studied this question.
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