Innovative approaches to designing engagement and evaluation in integrated care

NOTE: We use Mana Whenua when referring to people throughout the world whose relationship with the land shapes their cultural, spiritual, emotional, physical, and social wellbeing. This reflects Māori, as Tangata Whenua right to self-determination within Aotearoa New Zealand. Innovative approaches to designing engagement and evaluation in integrated careIntroduction: Understanding health and wellbeing needs are often dependent on the way we gather and hear community voice and what and how we evaluate. We are interested in exploring what might be best practice and practical applications for other ways of doing particularly from Mana Whenua perspective. Who is it for: The session is for Tangata Whenua (people of Aotearoa), Mana Whenua, Lived experience experts, decision makers, researchers, evaluators, practitioners and students of community voice engagement and evaluation design and implementation. The project is for our silenced voices communities for the integrated care community (to listen well). Who are you involving and engaging with?: We hope to involve Tangata Whenua, Mana Whenua and other silenced voices (including refugee, migrant, displaced, neuro-diverse, gender diverse) to the table to share their experiences and ways forward. As this idea is in its infancy, we intend the project will be based on a collaborative approach and, determine who will be involved in designing, implementing and monitoring the initiative at the session. Dr Yumiko Olliver and Karōria Johns will lead the session and guide the conversation towards how we will work together on the project. PPIAM is naturally woven into this approach, at the same time we are curious about how else this can be shaped to resonate with Tangata Whenua, Mana Whenua and other communities. What are you doing or propose to do? We will explore what else is needed to be responsive to Tangata Whenua, Mana Whenua and other ways of knowing. This could be a framework, a set of principles/guidelines, a tool kit to support and encourage reimagining both engagement and evaluation that can broaden what we look for and through what lenses. This first networking session will help determine what is next with whom and how. What is the question you want to ask or problem you want help to solve?How can we better gather and here silenced voices for better health and wellbeing outcomes and how can we ensure what we evaluate (and how) is most meaningful for people and communities? How could engagement and evaluation be reimagined to capture silent voices?Speaker details:Dr Yumiko Olliver is a Connected Communities Manager at THINK Hauora where she draws on her experience as researcher, facilitator and Social Anthropologist to strengthen relationships with communities. Drawing on the tools of the trade she weaves these approaches into community voice and engagement. She has worked intensively with Tangata Whenua in Aotearoa New Zealand, young people, Pasifica, intellectually diverse and the rainbow community and facilitated in many sectors (including health, local councils, NGOs and business environments).Karōria Johns (Te Rarawa, Ngāpuhi Nui Tonu) has an extensive lived experience resulting from the environmental challenges she has faced and from being 'disconnected' urban Māori. Her mahi includes the interconnected areas of health, community-led development and social service delivery. The inequities across these areas for marginalised populations are obvious globally. Karōria believes by encouraging and supporting innovation from within the communities involved to codesign appropriate solutions we will create genuine engagement and equitable outcomes. Her work in these spaces reflects a synergy between Māori ways of knowing and leaning deeply into the shifting the narratives, frameworks and vocabulary that currently shape interactions between people in health systems.