The article analyzes the digital transformation of public procurement procedures in the services sector and its impact on supplier efficiency and competitiveness. The authors explore key trends in digitalization, including the implementation of e-procurement platforms, automated document flow, standardized qualification requirements, and data analytics. The study highlights the benefits of digitalization such as reduced transaction costs, increased transparency, improved access for SMEs, and stronger market competition. Special focus is given to mitigating corruption risks, accelerating procurement timelines, and aligning with international standards. The article also identifies key challenges, including cybersecurity threats, digital inequality, and adaptation costs for small and medium-sized enterprises. The authors conclude that strategic regulation and comprehensive support for digital transition are essential to building a resilient, innovative, and inclusive procurement ecosystem.
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Dmitry Kudryavtsev
Haaga-Helia University of Applied Sciences
Marina A. Morozova
North-West Institute of Management
EKONOMIKA I UPRAVLENIE PROBLEMY RESHENIYA
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Kudryavtsev et al. (Wed,) studied this question.
synapsesocial.com/papers/68af5f19ad7bf08b1eae2139 — DOI: https://doi.org/10.36871/ek.up.p.r.2025.07.08.023