As the Digital Currency Electronic Payment (DCEP) pilot is implemented, identifying the factors that influence individuals’ attitudes and adoption of DCEP is paramount for its wider promotion. Grounded on the Push-Pull-Mooring model and Status Quo Bias theory, this paper proposes a predictive model of individuals’ intention to adopt DCEP, which was tested through a questionnaire survey of 395 individuals adopting DCEP and validated by a structural equation modeling (SEM) and back-propagation neural network (BPNN) analysis. The findings reveal that individuals’ attitudes toward DCEP are pivotal in determining their adoption. Specifically, perceived compatibility, subjective norms, network externalities, social self-image, perceived government policy, and perceived credibility have significant positive effects on attitudes, while perceived cost exerts negative influences. Additionally, subjective norms and perceived government policy positively reinforce perceived credibility. Furthermore, individual financial knowledge moderates the relationship between attitude and adoption intention. This study offers both theoretical insights and practical guidance to facilitate the progress of DCEP pilots and enhance their adoption.
Gong et al. (Wed,) studied this question.
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