AI tools and their application for developing soft skills of computer science students: the perspectives of IT specialists and university teachers

Abstract An attempt to understand whether artificial intelligence (AI) technology can help enhance the development of soft skills of the graduates of the faculties of information technologies and today’s computer science (CS) students is the aim of the paper. The descriptive method and expert survey method were applied to this study. The study found that nowadays, there are AI tools for solving professional tasks in the IT industry that require the use of developed soft skills. Among the most widely used tools are AI Chats, AI-powered apps for improving the content of texts and text correction, platforms for efficient work with the involvement of AI technology. Two surveys were conducted as a part of the research: among IT specialists, and among university teachers who teach CS students. Resulting from the performed study it was determined that the more experienced the survey participants were, the more often they were satisfied with the results of using AI in their professional activities, agreed that AI is effective for work assignments that require a soft skill to resolve them effectively, were more likely to consider the use of AI in the professional training of IT majors appropriate.