Recently at the fore of 21st century, digital healthcare has emerged as the result of digital transformation, which offers unique opportunities to strengthen healthcare systems and meet different challenges concerning changing health needs as the current epidemics of infectious and chronic diseases. Then, the use of analytics employing diverse data and technologies such as artificial intelligence (AI) are emerging; to eliminate the complexity of healthcare processes and activities by ensuring high reliance on multifaceted information to solve any potential problems. In the same context, the Egyptian government seeks to build an ambitious newly public health care system to meet the expectation of the people to acquire high standard inexpensive and hasty public healthcare services. Consequently, in order to realize such aim, the Egyptian government issued the Universal Health Insurance Law (UHI) at 2018, which aimed to achieve the universal healthcare (UHC) for its population and provide them with the needed qualified health services without financial hardship. Then, it urges a national campaign to reform the healthcare sector and to develop the efficacy and quality of its services. Hence, this paper aims to propose how the healthcare system in Egypt can tackle various challenges and enhance adequately its capabilities; in order to seize the opportunity of digitalization and apply AI effectively through its various domains; which can then provide an adequate modernization of policy and governance frameworks necessary to bestow guidelines on how to manage a quality service system to patient satisfaction by decreasing waste, variation and work disparity in the service processes. Keywords: Artificial intelligence, digital technology, health care services, Egyptian Universal Health Insurance (UHI) system.
Wael Omran Aly (Wed,) studied this question.