October 15, 2025

Implementation of the Company's Corporate Social Responsibility (CSR) Policy on Local Community Empowerment

Key Points

CSR programs have improved community economic and social capacity overall, though challenges remain.
Findings show notable improvements in local empowerment due to CSR, yet coordination issues persist.
Thematic analysis of data from interviews, observations, and documentation highlights key CSR effectiveness.
Highlights the importance of administrative functions in ensuring CSR supports long-term community independence.

Abstract

This study analyzes the implementation of Corporate Social Responsibility (CSR) policies in empowering local communities in Riau, focusing on planning, implementation, and evaluation mechanisms. Using a qualitative case study approach with ten informants, data were collected through interviews, observations, and documentation, and analyzed thematically. The findings reveal that CSR programs have contributed to improving community economic and social capacity, though challenges remain in coordination, transparency, and sustainability. The study highlights the need to strengthen administrative functions so that CSR is not limited to philanthropy but supports long-term community independence. Theoretically, it enriches development administration studies, while practically offering strategic recommendations for more effective and accountable CSR policies.

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