The Watang Pulu Subdistrict Village Office in Sidrap Regency still faces various obstacles in administrative services, such as long travel distances for residents, transportation costs, the accumulation of application files, and the uncertainty of officer presence. This makes the document processing process inefficient and uncomfortable. To address these issues, this study aims to design and build an Android-based village administration service application by implementing cloud computing technology, allowing residents to upload required files online for various types of certificates without having to come directly to the village office. The research method used is Research and Development (R&D), including needs analysis, design with UML, implementation using the Kotlin programming language, and testing using the black box method. The results show that the developed application is able to simplify and accelerate the process of processing cover letters, provide easy access, and reduce the time, costs, and effort required. This system is also able to overcome the accumulation of physical files, increase transparency, and improve the overall quality of village office administrative services, while enabling more effective long-distance communication between the community and village officials
Rafi et al. (Wed,) studied this question.