PurposeThis paper will concentrate on examining how the integration of Artificial Intelligence (AI) and Blockchain technologies will enhance resilience, transparency, and intelligence in the modern supply chains structures. It also talks about the awareness, preparedness and strategic implementation of these technologies within the organizations with emphasis being on sustainable and responsive supply chain performance. Design/methodology/approachThis quantitative research design was chosen with the assistance of the structured questionnaire survey that was distributed to 335 professionals working in manufacturing, logistics, IT, and retail. The instrument was based on five constructs, including Awareness and Perception, AI Integration and Supply Chain Intelligence, Blockchain Implementation and Transparency, Resilience and Risk Management, Future Readiness and Strategic Adoption. The analysis of data was done using the descriptive statistics and the reliability analysis was made based on the Cronbachs Alpha (alpha = 0.921 in general) which served to prove there was excellent internal consistency of the scale. FindingsThe findings showed that there was a high degree of awareness and positive attitude to the use of AI and blockchain. The respondents concurred that AI enhances the accuracy of forecasting, decision-making, and operational efficiency, whereas blockchain guarantees data transparency, data security, and trust among stakeholders. Moreover, it was found that the intertwining of the technologies was viewed as a decisive force of supply chain resiliency and long-term strategic competitive edge. Nevertheless, financial requirements of investment and scarcity of digital infrastructure were claimed as a challenge to the full implementation. Originality/valueThe paper is one of the new contributions to the existing literature on the digital transformation and intelligent supply chain management, as it empirically confirms the beneficial impact of introducing AI-Blockchain integration as the core of operations resilience. It provides a realistic guide to managers and policy makers who might want to use the emerging technologies to gain sustainable competitiveness in an ever volatile global market.
Bano et al. (Mon,) studied this question.