This study aims to alleviate the negative perception of probation offices within local communities by analyzing both conflict and resolution cases related to such facilities. A perception survey was conducted with probation office staff to examine institutional and spatial awareness. The key findings are as follows. First, the negative perception of probation offices stems from concerns about crime, social prejudice against probationers, and fears of declining property values. These concerns were particularly pronounced when probation offices were located near schools, daycare centers, or multi-family housing, leading to concentrated opposition. Second, the survey results revealed that the main sources of conflict with local residents were “vague negative images” and “fear of crime.” Although the necessity of spatial improvement was widely recognized, its feasibility was considered low due to budget constraints and a lack of precedents. Third, there was a high level of agreement on the need for a CPTED-based manual and the importance of improving crime-prone environments through its application. Based on these findings, the study proposes spatial improvement strategies for both the interior and exterior of probation office buildings. These include practical design interventions aimed at fostering community-friendly environments. The proposed strategies are expected to serve as foundational data for developing design guidelines for new construction or remodeling of probation office facilities.
Seo et al. (Sat,) studied this question.