Young people’s experiences and strategies for improving their awareness and access to mental health and substance use health services

Key Points

Access to mental health services improved with young people’s autonomy in selecting services, enhanced by guidance from trusted sources.
Research findings focused on participants' prioritization of centralized information resources and culturally responsive services.
This research employed qualitative methods, engaging young people in the decision-making process to enhance validity and insights.
Insights gained indicate a need for co-design that addresses information gaps and structural barriers affecting young people's service access.

Abstract

This study revealed key insights about post-pandemic MHSU service awareness and access for young people. Participants demonstrated desires for both autonomy in service selection and guidance from trusted sources, suggesting a supported decision-making model. Recommended service improvements include centralized information resources, stronger informal referral networks, culturally responsive services and flexible delivery options. Partnership with young people throughout the research process yielded valuable perspectives that enhanced study validity. These findings will inform Phase 2-the co-design of resources addressing the information gaps and structural barriers identified by participants.

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