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This research aims to examine how artificial intelligence can enhance administrative processes in continuing education in Nigeria.

February 2, 2026Open Access

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The Role of Artificial Intelligence in Streamlining Administrative Processes in Continuing Education Programs in Nigeria. A Study of Adult Educators and Lecturers’ Perspectives

EEEke Ogbu EkeFederal University of Technology Owerri ONOgechi NkemjikaUniversity of Nigeria COCharles Chibuike OnwuadiUniversity of Nigeria

Key Points

This research aims to examine how artificial intelligence can enhance administrative processes in continuing education in Nigeria.
Mixed-methods approach combining descriptive surveys and in-depth interviews
Survey of 350 participants including lecturers and administrative staff
Data collection using a structured questionnaire and semi-structured interviews
Reliability of the questionnaire tested using Cronbach’s alpha
Educators recognize the potential of AI to reduce administrative workloads and improve accuracy
There is a significant gap in the current use and training on AI tools among educators
Major challenges include poor internet connectivity, lack of funding, and technical skill deficits
Ethical concerns such as data privacy and algorithmic bias are significant barriers

Abstract

This study investigates the role of artificial intelligence (AI) in streamlining administrative processes in continuing education programs in Nigeria, focusing on the perspectives of adult educators and lecturers. The research involved a mixed-methods approach, combining a descriptive survey of 350 participants, including 200 lecturers and 150 administrative staff, with in-depth interviews of 20 participants. The instrument used for data collection was a structured questionnaire titled "Adult Educators' and Lecturers' Perceptions of AI in Streamlining Administrative Processes in Nigerian Continuing Education Programs (AELP-AI-CE)," supplemented by semi-structured interviews to gain deeper insights. The reliability of the questionnaire was tested using Cronbach’s alpha, yielding a coefficient of 0.91, indicating strong internal consistency. The general findings reveal that while educators are aware of AI tools and their potential to reduce manual workloads, there is a significant gap in their current use and training. Educators perceive significant benefits of AI in reducing administrative workloads, improving data accuracy, and enhancing resource allocation. However, they also identify major challenges to AI adoption, including poor internet connectivity, lack of funding, and technical skill deficits. Ethical concerns, such as data privacy and algorithmic bias, are also highlighted as significant barriers. One key recommendation is the need for capacity-building initiatives to enhance digital literacy and technical skills among staff. This includes targeted training programs focused on practical applications of AI tools, such as automated enrollment systems and predictive analytics. The study underscores the importance of addressing both technological and social factors to successfully integrate AI into administrative processes in Nigerian continuing education programs.

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Cite This Study

Eke et al. (Sun,) studied this question.

synapsesocial.com/papers/6980ff37c1c9540dea812192 https://doi.org/https://doi.org/10.6093/2284-0184/13096

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