Severe floor heave in gate roadways under high-intensity longwall mining is primarily controlled by mining-induced stress redistribution. Abutment pressure is preferentially transferred through the coal pillar into the floor, accelerating floor instability. From the perspective of symmetry, mining disturbance breaks the original mechanical symmetry of the coal pillar–roadway system, resulting in asymmetric stress concentration and uneven floor heave. In this study, field monitoring and FLAC3D simulations were conducted for the 12 Upper 301 panel in the Buertai Coal Mine. The objectives were to quantify the sensitivity of coal-pillar loading and floor-heave response under stress redistribution, and to derive implications for pressure-relief design. Field monitoring indicates strong disturbance and large deformation: the maximum roof–floor and rib-to-rib convergences reached 1095 mm and 452 mm, respectively, accompanied by continuous growth of coal-pillar stress during mining. Numerical results show that increasing coal-pillar width enhances stress-bearing capacity and promotes a more symmetric stress distribution, thereby suppressing floor heave. In contrast, increasing the mining advance rate aggravates stress-field asymmetry and intensifies floor uplift. Greater burial depth further strengthens stress concentration and amplifies asymmetric deformation. Based on these findings, a roof-cutting pressure-relief scheme was optimized. This scheme aims to relieve and re-route the asymmetrically transmitted pillar loading. The optimal design adopts a roof-cutting length of 75 m and an angle of 30°, which reconstructs a more symmetric stress-transfer path; reduces the peak side abutment pressure to 8.72 MPa; and limits floor heave to 134.4 mm (control rate: 88.4%). Field application confirms the effectiveness of the proposed symmetry-based pressure-relief design.
Qin et al. (Wed,) studied this question.