Urbanization in Ethiopian cities has led to significant growth of informal settlements, raising concerns about social welfare and governance. Qualitative data was collected through semi-structured interviews and document analysis in selected cities, providing insights into community needs and service delivery gaps. Informal settlement residents reported significant challenges with access to basic services such as water supply and sanitation facilities, highlighting a critical gap in urban governance. The study underscores the need for integrated urban planning that addresses social welfare alongside infrastructure development. Urban planners should prioritise inclusive policies that enhance service delivery to marginalized communities within cities.
Mollaebraheem et al. (Tue,) studied this question.