Low-literate populations in Central African Republic face significant challenges in accessing information through traditional interfaces designed for high-literacy users. A mixed-methods approach combining qualitative interviews with usability testing was employed. Data were analysed using thematic analysis to identify patterns in user responses and interface effectiveness. Users demonstrated a preference for simplified text (direction: clear, proportion: 75%) over complex language, which improved their understanding of basic health information (theme: reduced confusion). The study validated the efficacy of using simpler language and more visual elements in user interfaces for low-literacy populations. Future research should explore long-term usability and cost implications of these design changes. User Interfaces, Low-Literacy Populations, Central African Republic Model estimation used =argmin_ᵢ (yᵢ, f_ (xᵢ) ) +₂², with performance evaluated using out-of-sample error.
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Yaya MPemba
Sangaray Ngoussi
Kamga Ndambeu
University of Bangui
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MPemba et al. (Fri,) studied this question.
www.synapsesocial.com/papers/69a1359eed1d949a99abfa03 — DOI: https://doi.org/10.5281/zenodo.18767734