Mobile Health Clinics in Lagos Informal Areas: An Evaluation of Access and Patient Satisfaction

Mobile health clinics have emerged as a critical intervention in delivering primary healthcare services to underserved populations in Lagos, Nigeria's largest city. However, their effectiveness and impact on access and patient satisfaction remain underexplored. The research employs a mixed-methods approach, combining quantitative surveys with qualitative interviews. Data collection was conducted through structured questionnaires administered to clinic participants and semi-structured interviews with healthcare workers and patients. Mobile health clinics in Lagos informal areas saw usage rates varying from 20% to 45%, with significantly higher satisfaction scores reported by female respondents (83%) compared to males (76%). Findings suggest that mobile health clinics are effective in addressing healthcare needs within these communities, particularly for underserved populations. Expanding the geographical reach of mobile health clinics and prioritising community engagement strategies will enhance their impact on patient access and satisfaction.